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Payment Methods

In an effort to better meet the needs of our residents, Metro Property Management is pleased to offer four methods for you to make your monthly rent payment.

Our first method of payment is our new online tenant portal EPayment.  Once we have your current email address on file and you set up your user name and password you will have access to our online system. Electronic payments can be processed for a fee of $1.95 per transaction.

The second method is to have your monthly rent payment automatically drafted from your checking or savings account. If you are interested, we will have you sign a form authorizing Metro Property Management to make regularly scheduled payments on the first of every month from either your checking or savings account. If the first falls on a weekend or a holiday, the payment would be drafted the next business day. This method is free to our tenants.

The third payment method is the use our Lockbox Processing Center. . We will provide you with temporary remittance coupons to be mailed with your payment to the Metro Property Management corporate office. You will be allowed to mail your payment to the corporate office until your coupon booklet has been delivered to your apartment. Once you receive your coupon booklet you will then mail payments to the address indicated on the coupons.  This method is free for our tenants.

The fourth method is to make your payment by Visa/MasterCard/Discover. We can accept either a one-time transaction or set you up for automatic monthly processing. There is a third party processing fee of $30.00 per transaction with this method of payment. You would also be required to sign the authorization form prior to the charge being processed. This would need to be done in person, by fax, or by email.

Please keep in mind that per your lease Payment of rent is due in full on or before the first (1st) day of the month. Any rent payment received after the first (1st) day of the month will be assessed a late fee of $30.00. If payment is received in full by 5:00 p.m., which is posted “Close of Business” on the fifth day of each month, the late fee will be waived.


Please do not send or drop off payments to the leasing offices.

If you have any questions regarding payments or any of the options, you may contact the Accounts Receivable Office at (304) 292-0900.